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Privacy Policy

Privacy Policy

Privacy Policy

Last updated: November 14, 2024

Zyvyo and its subsidiaries ("Zyvyo," "we," or "us") owns and operates websites (the "Websites") located at www.zyvyo.com and may own and/or operate a Zyvyo mobile application (collectively, the "Platform"). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content ("Content"), any products or services provided through the Platform or otherwise by Zyvyo, and any affiliated website, software or application owned or operated by Zyvyo (collectively, including the Platform and the Content, the "Service") are subject to this Privacy Policy unless specifically stated otherwise.

We are committed to respecting the privacy of users of the Service. We created this Privacy Policy ("Privacy Policy") to tell you how Zyvyo collects, uses, and discloses information in order to provide you with the Service.


Limitations on Use by Minors

The Service is generally intended for use by individuals who are at least eighteen (18) years of age or such older age as may be required by applicable state laws in the jurisdiction in which an individual utilizes the Service. The Service is not designed or intended to attract, and is not directed to, children under thirteen (13) years of age. If we obtain actual knowledge that we have collected personal information through the Platform from a person under thirteen (13) years of age, we will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.


Protected Information

When you set up an account with Zyvyo, you are creating a direct customer relationship that enables you to access and/or utilize the various functions of the Platform and the Service as a user. As part of that relationship, you provide information to Zyvyo, including but not limited to your name, email address, shipping address, phone number and certain transactional information, which we do not consider to be "protected health information" or "medical information."

However, in using certain components of the Service, you may provide certain health or medical information that may be protected under applicable laws. This information will be handled in accordance with all applicable healthcare privacy laws and regulations.

Collection of Personal Information

We collect information about you from different sources and in various ways when you use our services, including:


Information you provide directly:

- Name and contact information

- Demographic data

- Payment information

- Content and files

- Government ID (when required)

- Health-related information

- Account credentials


Information we collect automatically:

- Device information and identifiers

- Usage data

- Location data

- Cookie data and similar technologies


Information from third-party sources:

- Service providers

- Healthcare providers

- Payment processors

- Public sources


Contacting Us

If you have any questions about this Privacy Policy, please contact us by email at privacy@zyvyo.com

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